Home · Sofa Cleaning · How to Prepare for Sofa Cleaning
Preparation Guide · UpholsteryThe single most useful thing you can do before we arrive is find the cleaning code on the underside of your sofa. It decides the method, and getting it wrong is how upholstery gets ruined.
Written for Dubai and Abu Dhabi homes, where drying time in a humid month matters as much as the cleaning method itself.
Usually under a seat cushion or on the base. Codes: W means water-based cleaning is safe, S means solvent only, WS means either, X means vacuum only. Photograph it and send it with your enquiry and we can quote accurately first time.
Remove throws, cushion covers you want laundered separately, and everything that has fallen down the sides. You will be surprised.
About a metre around the piece so it can be moved out and worked from all sides.
Name each one and what caused it. Old marks that have already been treated with a supermarket product need to be declared — that residue reacts with professional chemistry.
A loose leg, a broken recliner mechanism or a split seam. We photograph these before starting so nothing is disputed afterwards.
Cotton and polyester take extraction well. Velvet is never saturated. Suede and nubuck are solvent-only and water leaves a permanent tide line. Leather is cleaned and fed rather than washed.
Tested on an unseen corner before anything else. Dark dyes on cheaper fabrics can transfer, and once they have you cannot put them back.
Foam holds moisture, feather holds odour. Both change the drying time and the amount of moisture we can safely use.
Repeatedly cleaned upholstery carries residue that attracts soil faster. Sometimes the right answer is a residue-removal pass before anything else.
With air movement. Longer in a humid month or a closed room. Keep the AC running rather than opening windows.
Damp foam under a fitted cover in a Dubai summer grows mould within days. Wait until it is dry to the touch at the seams, not just the surface.
Fabric dries stiffer than it feels afterwards. It relaxes with use within a day or two.
Wicking from deep in the filling. Normal, and covered by the 72-hour return.
Yes. Built-in and majlis seating is cleaned in place. We just need working room around it.
Where the manufacturer intends it and the label allows. Many modern covers shrink on removal and we will not risk that without your agreement.
Once dry to the touch at the seams. Sitting on damp upholstery compresses the pile and can leave marks.
Yes. Non-toxic, low-residue products throughout, and the surface is safe once dry.
Cleaned and conditioned rather than extracted. Dubai's dry indoor air is what cracks leather, so feeding it matters more here than cleaning it.
Scoped at an inspection, priced in writing, and signed off with you before the crew leaves. See the checklist or the full Sofa Cleaning scope.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
Last updated:
Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
Only to respond, quote, schedule, carry out and invoice your job, and to follow up on the work. You can opt out of any follow-up at any time by replying STOP on WhatsApp or emailing us.
We do not sell, rent or trade your personal data, and we do not publish photographs of your property without your written permission.
Enquiries are kept 12 months if you do not book. Job records and invoices are kept 5 years to meet UAE accounting requirements.
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data you may request a copy of your data, ask us to correct or delete it, or withdraw consent. Email care@grandemirates.ae and we respond within 30 days.
We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.
