Porcelain and ceramic
Tolerates a strong alkaline clean and machine scrubbing. The dirt is almost always in the grout rather than the tile, which is why mopping stops working.
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All Floor Types · Dubai & Abu DhabiAlmost all floor damage we are called to fix was caused by cleaning, not by use. One acidic product on a stone floor, or one steam mop on engineered timber, does more harm than a year of foot traffic.
Tolerates a strong alkaline clean and machine scrubbing. The dirt is almost always in the grout rather than the tile, which is why mopping stops working.
Acid-sensitive. Neutral chemistry only. Vinegar, lemon and most supermarket floor products etch these permanently — see marble polishing for restoration.
Harder and more forgiving, but a dull granite floor is usually residue build-up rather than wear and cleans back without abrasion.
Behaves like marble with an aggregate that cuts at a different rate. Honed and polished, never acid-cleaned.
Cleaned neutral, never steamed. Heat lifts the adhesive at the seams and the plank edges curl.
Damp, never wet, and never steam. Water at a laminate joint swells the core and there is no way back from that.
Machine scrubbed. Epoxy scratches under the wrong pad grade, so the pad matters more than the product.
Grout is porous and sits below the tile surface. A mop passes over it and pushes soil into it. Nothing changes until it is agitated mechanically.
Line by line with the correct brush and dwell time. This is the single most visible improvement available in most kitchens and bathrooms.
Where scrubbing leaves grout that is stained rather than dirty, it can be recoloured. Quoted separately and honestly.
After cleaning, not instead of it. Sealer slows staining. It does not prevent it and it does nothing for grout that is already discoloured.
Post-construction residue that looks like a permanent film. It comes off with the correct treatment and does not respond to ordinary cleaning at all.
Usually, and where we cannot we test a hidden area before committing. Getting this wrong is the expensive mistake in floor care.
Where the material allows. Rotary and orbital machines on hard floors, and hand detailing at edges and thresholds where a machine cannot reach.
Yes, where a previous contractor left a polymer coating. It has to come off before anything else can be done properly.
Same day for cleaning. Restoration work such as honing needs 24 hours before furniture returns.
A pH-neutral cleaner, and nothing else, on any stone floor. That single rule prevents most of the damage we are called to repair.
Quoted after an inspection and fixed in writing. See the written checklist or the full Luxury Deep Cleaning scope.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
Last updated:
Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
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We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.