Deionised water, no detergent
Detergent leaves a film that attracts dust faster than before. Deionised water dries without spotting and needs no rinse aid, which is why it is the standard for PV.
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Rooftop Solar · Dubai & Abu DhabiA rooftop array in this climate loses output to dust faster than almost anywhere else on earth. It is also one of the easiest surfaces to damage by cleaning it the wrong way.
Detergent leaves a film that attracts dust faster than before. Deionised water dries without spotting and needs no rinse aid, which is why it is the standard for PV.
Panels carry an anti-reflective coating that pressure and abrasive pads destroy. Once that coating is gone, output drops permanently and no cleaning brings it back.
Cold water on hot glass risks thermal shock and micro-cracking. Work is scheduled when the array is cool, which in summer means early.
Frame edges collect a dust ridge that shades the bottom cell row. Roof drainage around the array is cleared at the same time.
Cracked glass, discoloured cells, loose clamps and damaged cabling are photographed and reported. We do not carry out electrical work — that goes to your installer.
Desert dust accumulation is continuous, and a shamal can coat an array in a single day. Bird fouling and construction dust nearby accelerate it further.
Quarterly for most UAE rooftop installations, monthly where the property is desert-edge or near active construction. Your inverter data is a better guide than any general rule.
Soiling loss, which is real and measurable on your own generation data. It does not recover degradation, shading from a structure, or a fault in the array.
Roof work with the correct anchor points and fall protection. Where an array needs access equipment beyond that, it is quoted separately.
Residential net-metered installations are increasingly common. Cleaning affects generation, so it is worth checking your export figures before and after.
It varies widely with location and time since the last clean, and your inverter data is the only reliable answer for your array. Check generation before and after a clean rather than trusting a general figure.
Tap water spots as it dries and the residue attracts dust. A soft brush with deionised water is the method; pressure washers and abrasives cause permanent damage.
No. We clean, inspect visually and report what we find. Electrical faults go to your installer or a licensed contractor.
Quarterly for most installations, more often on the desert edge or near construction.
Yes, quoted by array size and access after a site visit.
Inspection, fixed price in writing, and anything missed is put right within 72 hours at no charge.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
Last updated:
Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
Only to respond, quote, schedule, carry out and invoice your job, and to follow up on the work. You can opt out of any follow-up at any time by replying STOP on WhatsApp or emailing us.
We do not sell, rent or trade your personal data, and we do not publish photographs of your property without your written permission.
Enquiries are kept 12 months if you do not book. Job records and invoices are kept 5 years to meet UAE accounting requirements.
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data you may request a copy of your data, ask us to correct or delete it, or withdraw consent. Email care@grandemirates.ae and we respond within 30 days.
We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.