Clear the small things
Toys, cables, paperwork, plant pots, bins. Anything a crew has to pick up is time not spent cleaning, and small items get moved somewhere you will not find them.
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Dos and Don'tsThe difference between a crew cleaning your home and a crew tidying it is about fifteen minutes of preparation, and it is time you are otherwise paying for.
Toys, cables, paperwork, plant pots, bins. Anything a crew has to pick up is time not spent cleaning, and small items get moved somewhere you will not find them.
We move sofas, beds and tables with sliders and floor protectors. Dragging a marble-topped console yourself is how floors get damaged before we arrive.
Not because crews are untrustworthy, but because nobody should have to work around irreplaceable objects. Documents, jewellery and anything fragile go in a drawer.
Name the marks and what caused them, flag surfaces that need care, and point out anything already damaged. Five minutes here prevents most disagreements later.
Everything we do is scoped against the written checklist, priced after an inspection and fixed in writing before any work begins.
For the walkthrough at the start and the sign-off at the end. In between you are free to go out.
No. Tidy, do not clean. Dry vacuuming is the first stage of the job and our machines pull more than a domestic one.
Better out of the property for the day. Doors stay open between rooms and some equipment is loud.
An inspection, a written scope and a price that holds. We will also tell you when the job does not need us.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
Last updated:
Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
Only to respond, quote, schedule, carry out and invoice your job, and to follow up on the work. You can opt out of any follow-up at any time by replying STOP on WhatsApp or emailing us.
We do not sell, rent or trade your personal data, and we do not publish photographs of your property without your written permission.
Enquiries are kept 12 months if you do not book. Job records and invoices are kept 5 years to meet UAE accounting requirements.
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data you may request a copy of your data, ask us to correct or delete it, or withdraw consent. Email care@grandemirates.ae and we respond within 30 days.
We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.