Wait, then start
Leave windows shut until the outside dust has settled, usually about a day. Opening up during the tail of a storm undoes everything you are about to do.
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Health & EnvironmentA shamal puts fine dust into a sealed home through tracks, thresholds and the AC return. Cleaning in the wrong order moves it around rather than removing it.
Leave windows shut until the outside dust has settled, usually about a day. Opening up during the tail of a storm undoes everything you are about to do.
Change or wash the AC filters before anything else. Running the system on a loaded filter pushes dust through every room you are about to clean.
Vacuum window and door tracks before opening them. Opening a slider first grinds sand into the rollers, which is how doors start sticking.
Cornice, light fittings, fan blades, shelf tops, then furniture, then floors. Dry-dust or vacuum before any water — wet cloths on fine sand make mud, and mud stains grout.
Balcony and terrace at the end, including the drainage outlets, or the next rain brings it all back inside.
Everything we do is scoped against indoor air quality testing, priced after an inspection and fixed in writing before any work begins.
Two to three days for the finest fraction, which is why a single pass immediately after a storm rarely holds.
If the property is sealed, the filter is clean and you keep it on recirculation. If the filter is loaded, you are distributing dust.
No. After a storm with the system running and the house shut, it is worth inspecting rather than assuming.
An inspection, a written scope and a price that holds. We will also tell you when the job does not need us.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
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Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
Only to respond, quote, schedule, carry out and invoice your job, and to follow up on the work. You can opt out of any follow-up at any time by replying STOP on WhatsApp or emailing us.
We do not sell, rent or trade your personal data, and we do not publish photographs of your property without your written permission.
Enquiries are kept 12 months if you do not book. Job records and invoices are kept 5 years to meet UAE accounting requirements.
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data you may request a copy of your data, ask us to correct or delete it, or withdraw consent. Email care@grandemirates.ae and we respond within 30 days.
We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.