Trade licence
A cleaning company operates under a commercial licence issued by the relevant emirate authority, with cleaning activities specified. Ask for the number and check it against the issuing register rather than accepting a claim.
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UAE & GulfHow Cleaning Companies Are Licensed in the UAE
Knowing what a licence does and does not cover helps you ask better questions than 'are you licensed'.
Labour and visas
Crews should be directly employed and visa-sponsored by the company attending. This is the single strongest predictor of whether standards hold, because a company that employs its crews carries the consequences of poor work.
Insurance
Public liability covering work inside private residences. Ask for the certificate, not an assurance. Damage to a stone floor or fitted joinery costs more than the clean did.
What a licence does not cover
It does not certify technical competence in specialist work. Rope access, duct cleaning and healthcare environments each have their own competency requirements beyond a general cleaning licence.
Everything we do is scoped against every service and community we cover, priced after an inspection and fixed in writing before any work begins.
Questions
Answered plainly.
Employment and sponsorship rules apply. Engaging someone without the correct status carries risk for the household, not only the worker.
No. Ask about training, supervision and whether the same crew attends each time.
Licence number, insurance certificate, employment status of the crew, and a named supervisor.
Questions this did not answer? Just ask.
An inspection, a written scope and a price that holds. We will also tell you when the job does not need us.