Out first, in second
Clean the outgoing property once it is empty and before the agent inspects. Clean the incoming one before your furniture arrives, because an empty property cleans faster and more completely.
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UAE & GulfTwo properties, two inspections and a deposit at stake. The order you do things in decides how much of that deposit you keep.
Clean the outgoing property once it is empty and before the agent inspects. Clean the incoming one before your furniture arrives, because an empty property cleans faster and more completely.
On completion of the outgoing clean, and on arrival at the incoming one. Existing damage recorded before you take possession is the record that protects you at the end of the next tenancy.
Filters and grilles at the incoming property should be cleaned before the system runs, not after. Whatever the previous occupant left is otherwise distributed through the house on day one.
Nail holes, paint touch-ups and damaged fittings are made good separately. Knowing which marks an agent will flag saves arguing about the rest.
Everything we do is scoped against every service and community we cover, priced after an inspection and fixed in writing before any work begins.
A week for a standard property, longer at the end of the month when everyone moves.
Often, with separate crews. Tell us both addresses when you enquire.
Usually, because it is faster and more complete. It is the best value in the range.
An inspection, a written scope and a price that holds. We will also tell you when the job does not need us.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
Last updated:
Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
Only to respond, quote, schedule, carry out and invoice your job, and to follow up on the work. You can opt out of any follow-up at any time by replying STOP on WhatsApp or emailing us.
We do not sell, rent or trade your personal data, and we do not publish photographs of your property without your written permission.
Enquiries are kept 12 months if you do not book. Job records and invoices are kept 5 years to meet UAE accounting requirements.
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data you may request a copy of your data, ask us to correct or delete it, or withdraw consent. Email care@grandemirates.ae and we respond within 30 days.
We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.