Licensing
Holiday homes in Dubai operate under a permit regime administered by the tourism authority, with requirements covering registration, guest data and standards. Check current requirements directly, as the framework has evolved.
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UAE & GulfShort-term rental in Dubai is a licensed activity, and the cleaning standard is set by a stranger with a phone and a review box open.
Holiday homes in Dubai operate under a permit regime administered by the tourism authority, with requirements covering registration, guest data and standards. Check current requirements directly, as the framework has evolved.
Most listings run an 11am checkout and 3pm check-in. That four-hour window sets the crew size, not the floor area.
Photograph every room on completion and send it the same day. An absent owner needs to see the property before the guest does, and damage flagged before the next arrival is the only kind you can claim for.
Turnover cleaning maintains; it does not reach behind appliances or inside cabinets. A quarterly deep clean and twice-yearly soft-furnishing extraction is the realistic interval for a busy listing.
Everything we do is scoped against every service and community we cover, priced after an inspection and fixed in writing before any work begins.
For a booked property on a scheduled window, yes. Not ad hoc across the city in high season, and we say so rather than promising it.
Lockboxes, smart locks or concierge handover, agreed in writing before the first clean.
Photographed, reported immediately, and quoted before anything extra is done.
An inspection, a written scope and a price that holds. We will also tell you when the job does not need us.
No phone quotes. An inspection, a written list, and a price that does not move on the day. Fill this in and it reaches us complete — no back-and-forth to establish the basics.
Last updated:
Grand Emirates Cleaning Services, Barsha Mall, Al Barsha, Dubai, UAE. Contact: care@grandemirates.ae · +971 58 563 0041.
Only to respond, quote, schedule, carry out and invoice your job, and to follow up on the work. You can opt out of any follow-up at any time by replying STOP on WhatsApp or emailing us.
We do not sell, rent or trade your personal data, and we do not publish photographs of your property without your written permission.
Enquiries are kept 12 months if you do not book. Job records and invoices are kept 5 years to meet UAE accounting requirements.
Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data you may request a copy of your data, ask us to correct or delete it, or withdraw consent. Email care@grandemirates.ae and we respond within 30 days.
We do not publish fixed prices online. Every job is quoted individually after an inspection with no obligation, and confirmed in writing before any work begins — the price does not change on the day unless you request work outside the agreed checklist. Call or WhatsApp +971 58 563 0041 to request a quote.
Please give at least 12 hours' notice to cancel or reschedule so the slot can be reallocated.
Someone over 18 must give access at the start and sign the checklist at handover.
If any checklist item was not completed to standard, tell us within 72 hours and we return and re-clean it at no charge.
We are insured and we protect surfaces before starting. Report any damage within 48 hours and we will repair, replace or compensate fairly. We test fabrics and stone in an unseen area first and will advise you in writing where an item is already damaged, worn or unlikely to respond — proceeding in those cases is at your discretion.
Due on completion unless agreed otherwise in writing. We accept cash, card, bank transfer, Apple Pay, Google Pay, Tabby and Tamara.
These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates.